Latest News

the latest news from our team

SATO Troubleshooting: Disable Sub-Port

An improperly configured sub-port can cause communication complications with SATO GY-412 printers that prevent fluid label printing. For example:

In this instance, there’s an active sub-port with a USB connection, but there’s an empty protocol. To disable a sub-port, use the following instructions.

First, make sure the printer is offline. Press Line.

Next, Press Enter.

Press the right arrow twice.

Press Enter.

Press the left arrow to select [YES].

Ensure [DISABLE] is selected on the SUB-PORT CONTROL page.

Press Enter a number of times to return to the menu.

Press the left arrow twice to online mode.

The sub-port has successfully been disabled.

SATO GY-412 Resources

Using a Sato GY412 as a wireless printer

SATO GY412 Recommended Settings

SATO GY412 Troubleshooting

Using a Sato GY412 as a wireless printer

SATO GY412 “Offline” (Troubleshooting)

Leave a Reply

Your email address will not be published. Required fields are marked *

*

code