Troubleshooting: Windows Error 1068
Problem: You tried starting or restarting the eFORMz service, and received the following message: “Error 1068: The dependency service or group failed to start.” Solution: The eFORMz ...
14
July, 2021
16
June, 2021
Troubleshooting: Ship/FX Exception – Query was empty
Problem: Ship/FX returns the following exception:com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException Query was empty Solution: You must use eFORMz Version 11.03.13 or later, otherwise you ...
28
May, 2021
Debugging Email
You can get detailed email debugging data, including responses from the email server, by including the following string in your eFORMz startup parameters before Run.jar: -DDEBUG.SMTP=true The ...
18
December, 2020
Database Best Practices: Efficient Database Queries in eFORMz
The following are some guidelines for configuring database connections in eFORMz: • Plan for switching between development and production. • Define databases using Databases.xml. Defning ...
04
December, 2020
Troubleshooting: No Items to Log
If you are expecting print or file output from eFORMz, but find none, the first step is usually to look at the log files. You might find messages that include the message No Items to log, like ...
27
November, 2020
Process Input Files Serially
The Director Toolkit’s Input Directory window includes a checkbox that is labeled Process input files serially. Requirement: The queue must process files that match the File Selection ...
27
November, 2020
Java Exception: Class UnsupportedClassVersionError
The Java exception Unsupported Class Version Error indicates that eFORMz does not support the version of Java on your system. The Java version for your version of eFORMz included in the eFORMz ...
23
November, 2020
Troubleshooting: Data type mismatch
A number of conditions might result in a Data type mismatch error in your eFORMz log. The most common cause of this error is numeric values that contain leading spaces, so eFORMz interprets the ...
18
November, 2020
Capture a moving value
Usually the Text to XML preprocessor is the first choice to capture data that is not in a predictable location. An existing project that uses text files to create invoices had a total value at ...
13
November, 2020
Logging (Director/eFORMz Composer logs)
eFORMz and the Director have flexible logging options. How you configure your logs depends on your business requirements. The primary use of logs is to help troubleshoot problems or unusual ...