CUSTOMER FEEDBACK

Potpourri has been using eFORMz for almost a year now. Our initial purchase of the product was driven by a single need, that being to rotate our collate print by 180 degrees to solve jamming problems in our high capacity printers. The reduction in labor hours and maintenance costs for this one project alone paid for the licensing fees associated with eFORMz. Since then, we’ve added several new aspects to the collate project, including a custom divisional (including logo!) return label and a special notation to the WH for rush processing. This last component utilized the ability of the product to access the database in real time to evaluate the order to determine if it needed the notation. We’ve also used the product to produce POs with adjustments in font and font size to emphasize certain parts of the document. Now that our users are starting to see that changes can be affected and that these can be rolled out very quickly, we’re starting to see interest from a number of different areas where automation and output changes can provide benefit.

Through all this, Minisoft’s support group, both Andy and Laura, have been readily available to assist in the creation of the projects and changes per our request. Services agreements for new projects have been cost effective and quickly completed. Even though our use of the eFORMz product is still somewhat minimal, the uses we’ve deployed have already made significant impact in the areas of automation and efficiency.

Randall Davis - V.P. Information Technology
Potpourri Group, Inc.

We were one of the first to use eFORMz to eliminate our preprinted label stock. We own multiple catalogs, each having a different logo. We would have had 44 different label stock if we used preprinted forms. We now have two plain white label stocks. We are running on MPE and that is where the merge took place using Java on the HP.

This year we upgraded our eFORMz software and we are doing the merge on a windows server which takes a big load off of the HP. The other advantage of the new version is that we no longer use the 'pass through' mode and eFORMz produces the bar codes on practically any laser printer and does not require the proprietary font dim. We have tested this on HP, Xerox and Kyocera brand printers.

Dan Buckland
Hickory Farms

Just a quick note to say thanks for a great product in eFORMz. I've been working with Andy to implement the e-Direct module in eFORMz for our invoices. The eInvoices are looking great! The ability to print or email invoices in a single pass is outstanding. My testing is coming along and we'll be in production soon.

Also, a special thanks for Andy in guiding me through this process. He's been extremely helpful and answered my many questions in a timely manner.

Alvin C. Soares Jr.
SmartStream Administrator
Principal Programmer Analyst
Information Technology Division
Port of Oakland

Thank you. I want to commend you and your company for the excellent customer support that you provide. It is truly rare to find a great product like eFORMz that also comes with great customer support. eFORMz has allowed us to automate the key flows of information allowing our employees to be much more productive. I would highly recommend your product to any company looking to improve productivity through the automation of printed documents.

Scrip Companies
Michael Bouchey

We have been using eFORMZ for about a year now, and we love it. We originally pursued it solely for the ability to print to PDF from Ecometry. We quickly found a better use for it in printing our packing lists. It has cut our packing list costs by 70% AFTER factoring the cost of the software. This doesn’t even factor in the process improvements we have been able to make through better pre-sorting of packing lists. Technical support for the product is also phenomenal. All of our questions are answered immediately, and we have had several of our “wish list” items implemented into the product at no charge to us within a very short time span.

ShindigZ
Jim Meyer

I have to say I am impressed with 6 (eFORMz Version 6). I created a new project and got it to line up on the first try. It also saves to the network fast (2 or 3 seconds). In the past it was get it close, print, then get it closer then print, etc... You could never tell exactly where the data was going to print in the composer. I have used 4.x extensively. Pass on the kudos to whoever created this version please or if it is yourself.

Pete Augustine
City of Oshkosh

We purchased Minisoft's eFORMz solution about five years ago and used it to consolidate from four form types to one. Since that time, the package has continued to save money and boost efficiency by eliminating additional pre-printed forms and the need to use specialized font dimms. Most recently, we moved to Lexmark printers and the transition was seamless.

The package has continued to evolve as our business has grown and we are looking forward to taking advantage of new features in version 6.0. Minisoft's support is excellent and I would recommend eFORMz to anyone seeking forms flexibility.

Alana Jaster - Systems Manager
Universal Screen Arts, Inc.
What on Earth, Art & Artifact, Signals and Wireless Catalogs

We have been using the eFORMz about 6 months now and have been happy about the product. It gives us the flexibility to adjust the layout on the collate. We don't need to worry about the line-up on the collate every time we load the new Ecometry patch tape. It also gives us the ability to customize the collate according to our needs. The last but not the least, eFORMz gives us the option to switch to Lexmark printers and printing without the font chip. Our support rep is very helpful and knowledgeable. Overall, we are satisfied with the eFORMz product.

TLA Entertainment Group
Cindy Yuan-Suger - Ecometry Administrator

The Hines Corporation group of companies are in various manufacturing businesses and all use ERP as the primary application. A common need for all of the companies is the printing of invoices, purchase orders, order verifications, payroll checks, accounts payable checks, and more.

We were looking for a product that allowed us to handle output from any of our ERP systems, but it had to run on Linux as we pride ourselves on being virtually Microsoft free. This would allow us to get rid of pre-printed forms, but more importantly, improve worker productivity as faxing and e-mailing documents was taking too much time.

We purchased eFORMz a few months ago and it is running well for us. So far we have invoices and purchases orders being mated with a form and sent out via fax or e-mail and of course they can print to copiers and laser printers too. The eFORMz software allows us to print several copies of the same form with the only difference being who the copy is for (vendor copy, acceptance copy, file copy) which is printed at the bottom of the document automatically. In some cases, if a document is to be faxed or e-mailed, a single printed file copy is also required, which this is easy to do.

For faxing, we have an 8 port fax line Linux based fax server running VSIFax. We had to create a script on the fax server that runs under cron to monitor output from eDirect and we use NFS shares to allow the eFORMz server to monitor the ERP servers and for the fax server to monitor the eFORMz server. This setup is working great.

We also are now e-mailing reports like daily measurement reports to upper management rather than them getting printed reports in their mail slot. This saves paper and allows management personnel to keep abreast of things while they are on the road by simply accessing their e-mail.

We also want to acknowledge the great support that we have received from Andy. We needed some help getting the eDirect monitor working and have had a few questions on how to use the Composer product and his response turnaround time has always been excellent.

There are always more projects to do than time to do them, but I wish that we had taken the time to do this sooner.

Ed Harper - CIO, Hines Corporation
Hines Corporation

Just wanted to thank you for your assistance! We went live today and it seems to be working great so far. Thanks again for your patience and the phenomenal support!

Wayside Technology Group
Vito Legrottaglie - Vice President of Operations

We are fans of eFORMz and you could use us as a reference to sell more of this product. We already use it for pick/pack lists, BOL, manifest, invoices, checks, order confirmations and more that I cannot think of right now. We love it and the support is incredible!

Betty Rahe, Director Information Systems
American Marazzi Tile, Monarch Ceramic Tile, Ragno USA

And thanks for all your help this year. You have made our recent bank and system transitions go extremely well.

Steve Diedrich
Carmichael Lynch

I really appreciate the time and effort that was put into this project - definitely beyond the call of duty. I think the functionality of incorporating order and copy separator sheets is really a decent solution to replacing our multi-part forms. Hopefully you can use this concept with other customers trying to do the same thing.

You Guys Rock!

Paul Ernst
Business Analyst
Crane - Interpoint

Thanks again for your assistance!!! So far I believe eFORMz is one of the most useful applications I’ve seen as it relates to Ecometry! Hats off to Minisoft for this outstanding product!!!

Shane Higdon
Ecometry System Administrator
Truckaddons.com

I wanted to send out a big Thank You for the excellent product and all the great support we’ve received on it.

Previously we had to use our system-generated post-cards for ftc notifications that were pre-printed and had to be folded to mail. This was costing us 44 cents a card. Since using eFORMz and reducing the form to front and back, we no longer have to fold and tape the cards and are saving 16 cents a card just on mailing (not counting the printing costs). We also have set up the automatic faxing and emailing of purchase orders without using the dedicated hardware required by our vendor using the eFORMz solution.

One of the nice features was being able to use the database look-up on a buyer code to automatically send a cc email to the purchaser when their purchase orders our emailed.. The support has been fantastic and I have never had a problem getting hold of them.

Thanks again.

Chuck Harrelson
Bailey’s Inc.