The Minisoft's product support team excels in providing the finest support possible for all our Minisoft products. Our product support team is available for product demonstrations, training, and on going support maintenance.

To help give our clients and prospects the best possible support, Minisoft has acquired TeamViewer, a browser based viewer or remote desktop viewer, for client support and product demonstrations. To download the remote desktop client utility, download the following executable from the following link:

http://www.minisoft.com/download/TeamViewer/Minisoft_TeamViewerQS.exe

* Remote Desktop: A unique ID will be assigned to your pc along with a pass code. This ID and pass code would then be shared with a Minisoft support team member in order to gain access. Once you exit the tool then access is forbidden. Please note that a new pass code is assigned on every start-up of TeamViewer but the ID remains the same.

* Browser based presentation do not need any TeamViewer application. Participates are given a unique ID and pass code from the Minisoft support team useable for that day only. 

Not difficult at all. One of the major benefits of eFORMz is that we allow you to design your forms using third-party products you may already be familiar with (ie MS Word / Excel / Paintbrush, Corel's Word Perfect, Adobe's Illustrator). There is no need to learn a new design tool. It's these form images which are imported into the project file of eFORMz, which when combined with your print files produce beautiful 'laser quality' output.

A major advantage of eFORMz is that it is written in JAVA, making it one of the most portable "forms solutions" software products on the market! Projects designed to run on an AS/400, HP-UX, or MPE platform can easily be migrated to a Linux, Solaris or Windows environment with no modifications necessary to the form or project file.

For Black/White Laser Printers we require printers which support PCL 5e or greater. This would include HP, Canon, Lexmark, EPSON, Toshiba just to name a few.

For Color LaserJet printers we require hardware equipped with PCL 5C or greater. This would include HP Color Laser Jet Printers (i.e.: LJ 3800DN).

Note: If you are planning on implementing a Toshiba 2500C printer with eFORMz, please contact Minisoft support (support@minisoft.com or 1-800-682-0200).

The Local Toolkit - Queue Monitor does in fact process the configuration file sequentially.

Each Input Queue from within the Local Toolkit is processed in a separate thread. You could add several input queue entries all directed to the same folder for a multi-thread environment.

Most definitely! Using 'rules', eFORMz gives you the ability to convert any text field in your print file to a number of different barcode images. To name just a few 3 of 9(ext), Codabar, Interleaved, UPC, Code128, Postal Zip and yes, even MICR. Once a range of text is specified, the conversion can replace the original data or be relocated anywhere on the form.

(PC) Under the eFORMz Project Properties, be sure Printed Pages is set to ALL.

(All platforms) If you are not a licensed owner of eFORMz you will have a 10 page limit. If you are a licensed owner of eFORMz be sure the eformz.lic configuration file is located in the \Minisoft\eFORMz_6\ folder on your PC.

1. You must have a printer that allows duplex printing.
2. Check your Project Properties dialog box. From the Simplex/Duplex options, select Duplex.

Yes, eFORMz verifies that the file is not being written to prior to being selected for processing.

This usually indicates an escape ‘E’ (Reset) or Form Feed command are included in your data.

Monitor display settings must be set for High Color (16 bit) or 256 color. Any settings above these values causes a blank form and hour glass to appear.

(Version 4) In your Form Properties dialog box, make sure the page eject after form feed is selected.

(Version 6) If your data file contains Form Feeds and you have removed Form Feeds using the Project Properties > Data Parsing > Ignored Control Codes > Form Feeds option.

The changes made to the Adjust Grid window are not stored. The idea is that the grid is a tool that may have to be changed many times to select different data as variables, so keeping one specific setting would not be useful.

You can't address any position outside the logical page. It's position is set by the page size. The logical page typically goes vertically from the top of the page to the very bottom of the page, even though all that area is not in the printable area of the page. The top margin is set by default to 1/2 inch below the top of the logical page, and since cursor positioning is relative to the top margin, negative numbers are needed to address the part of the logical page above the top margin, so negative numbers are allowed in vertical cursor positioning commands. The logical page typically goes horizontally less than the full page width and also less than the printable page width. The left margin is set on the left edge of the logical page and negative numbers are not allowed in horizontal cursor positioning commands.

You can adjust the whole logical page with the "Top offset registration" and "Left offset registration" settings in the project properties.

Confirm that there are not two copies of the same jar file in the jars folder. If so, remove the old jar file and then restart eFORMz.

Yes, click here to see a reference to the Roman 8 Character Set Codes.

Try our Reverse Portrait or Reverse Landscape options in the Form Properties dialog box. We have found that many label forms are fed into the printer label last. By reversing the label paper, label first, label peal offs have decreased considerably.

Try our Reverse Portrait or Reverse Landscape options in the Form Properties dialog box. We have found that many label forms are fed into the printer label last. By reversing the label paper, label first, label peal offs have decreased considerably.