Need Frequently Asked Questions for a  specific platform?   AS400 ·  UNIX ·  Windows ·  FAQ Home

Frequently Asked Questions

1. How difficult is it to design a form using eFORMz?
   Not difficult at all. One of the major benefits of eFORMz is that we allow you to design your forms using third-party products you may already be familiar with (ie MS Word / Excel / Paintbrush, Corel's Word Perfect, Adobe's Illustrator). There is no need to learn a new design tool. It's these form images which are imported into the project file of eFORMz, which when combined with your print files produce beautiful 'laser quality' output.

2. What platform(s) does eFORMz run on?
   A major advantage of eFORMz is that it is written in JAVA, making it one of the most portable "forms solutions" software products on the market! Projects designed to run on an AS/400, HP-UX, or MPE platform can easily be migrated to a Linux, Solaris or Windows environment with no modifications necessary to the form or project file.

3. What kind of printers are recommended for eFORMz?
   For Black/White Laser Printers we require printers which support PCL 5e or greater. This would include HP, Canon, Lexmark, EPSON, Toshiba just to name a few.
   
   For Color LaserJet printers we require hardware equipped with PCL 5C or greater. This would include HP Color Laser Jet Printers (i.e.: LJ 3800DN).

   Note: If you are planning on implementing a Toshiba 2500C printer with eFORMz, please contact Minisoft support (support@minisoft.com or 1-800-682-0200).

   Return to top

4. Does the Local Toolkit - Queue Monitor process its configuration sequentially?
   The Local Toolkit - Queue Monitor does in fact process the configuration file sequentially.

   Return to top

5. Is the Local Toolkit - Queue Monitor multi-threaded?
   Each Input Queue from within the Local Toolkit is processed in a separate thread. You could add several input queue entries all directed to the same folder for a multi-thread environment.

   Return to top

6. Can I produce barcodes with this product?
   Most definitely! Using 'rules', eFORMz gives you the ability to convert any text field in your print file to a number of different barcode images. To name just a few 3 of 9(ext), Codabar, Interleaved, UPC, Code128, Postal Zip and yes, even MICR. Once a range of text is specified, the conversion can replace the original data or be relocated anywhere on the form.

   Return to top

7. Why are there only 10 pages printing?
   (PC) Under the eFORMz Project Properties, be sure Printed Pages is set to ALL.

   (All platforms) If you are not a licensed owner of eFORMz you will have a 10 page limit. If you are a licensed owner of eFORMz be sure the eformz.lic configuration file is located in the \Minisoft\eFORMz_6\ folder on your PC.

   Return to top

8. When printing my Project, why is it not duplex?
   1. You must have a printer that allows duplex printing.

   2. Check your Project Properties dialog box. From the Simplex/Duplex options, select Duplex.

   Return to top

9. Can eFORMz detect that a file is still being written to before picking it up to be merged?
   Yes, eFORMz verifies that the file is not being written to prior to being selected for processing.

   Return to top

10. Why am I seeing a blank form at the beginning/end of my print job?
    This usually indicates an escape ‘E’ (Reset) or Form Feed command are included in your data.

    Return to top

11. When selecting View Form or View Form with data from the Data Viewer, I receive an hour glass, why?
    Monitor display settings must be set for High Color (16 bit) or 256 color. Any settings above these values causes a blank form and hour glass to appear.

    Return to top

12. Why am I receiving a "Memory Overflow Data Lost" error on my printer?
    (Version 4) In your Form Properties dialog box, make sure the page eject after form feed is selected.
    
    (Version 6) If your data file contains Form Feeds and you have removed Form Feeds using the Project Properties > Data Parsing > Ignored Control Codes > Form Feeds option.

    Return to top

13. I made a modification to the vertical origin in the Adjust Grid window and saved the changes. When I reopened the project, the value set in the Adjust Grid properties reverted back to '0'?
    The changes made to the Adjust Grid window are not stored. The idea is that the grid is a tool that may have to be changed many times to select different data as variables, so keeping one specific setting would not be useful.

    Return to top

14. Received a single jar file from technical support for a specified update, the version release will not change to the updated version?
    Confirm that there are not two copies of the same jar file in the jars folder. If so, remove the old jar file and then restart eFORMz.

    Return to top

15. Do you have a reference to Roman 8 Character Set Codes?
    Yes, click here to see a reference to the Roman 8 Character Set Codes.
    
    Return to top
     

16. Experiencing label peal offs caused by a printer
    (i.e. collates, packing slips)?
    Try our Reverse Portrait or Reverse Landscape options in the Form Properties dialog box. We have found that many label forms are fed into the printer label last. By reversing the label paper, label first, label peal offs have decreased considerably.



Return to top



17. Receiving the following error message, what does it mean:
    Exception in thread "Thread-1" java.lang.IllegalArgumentException:
    Prefix string too short?
    If specifying a file output name and selecting 'Create unique filename', the filename must be prefixed with at least three characters. Therefore .... 'po.pcl' -> will not work and results in the above error, however, 'po1.pcl' will work just fine.

    Return to top